Education and Event Calendar
The Institutes - On-Demand Webcasts
Unlimited Access to 150+ on-demand CE courses for all employees in your agency, included for FREE as part of your PIIAC membership.
PIIAC + The Institutes: Waiver Program
The Institutes Waiver program, discounted specifically for PIIAC members, is designed to recognize your existing expertise, offering simple and easy tracks that ensure no overlap with what you have already mastered. Your current designation is ...
PIIAC Learning Track - Accredited Adviser in Insurance (AAI)
Establishing yourself as a leader in the insurance industry takes dedication, strong skills, and a solid knowledge base. Build your skills and knowledge as you build your business – and future with The Institutes Designations AAI.
PIIAC Learning Track - Accredited Customer Service Representative (ACSR)
Take your career further by deepening your knowledge of insurance products and building your client-centric skillset. Achieve these goals and more as you earn Micro-Certs and The Institutes Designations' Accredited Customer Service Representative™ (ACSR™).
CEU Live Webinar - Powering Up Protection: Electric & Hybrid Vehicles' Impact on Insurance
12:00 PM - 1:00 PM
EVs are changing everything from batteries to collision repair. Join us to explore the risks and solutions shaping the future of auto insurance.
CEU Live Webinar - From Drizzle to Disaster: A Deep Dive into Flood Insurance
9:00 AM - 10:00 AM
In this 3-hour webinar, unpack flood myths, Risk Rating 2.0, and the tools you need to handle claims, clients, and coverage in an evolving flood landscape.
CEU Live Webinar - Cannabis Insurance Essentials: Navigating Risks and Coverage in a Growing Market
1:00 PM - 2:00 PM
Cannabis insurance is complex. Unpack the risks, regulations, and opportunities shaping this high-growth market while discovering smarter solutions for coverage, compliance, and client protection.
CEU Live Webinar - Navigating Social Media Defamation: Insurance Coverage Insights
8:00 AM - 9:00 AM
Examine how defamation lawsuits stemming from social media impact coverage, litigation, and reputational risk plus what insurers can do to stay ahead of the trend.
CEU Live Webinar - Principles in Practice: Overcoming Barriers to Ethical Behavior in Insurance
9:00 AM - 12:00 PM
Transform ethical awareness into daily action. Gain tools and strategies to overcome barriers, align incentives, and build a stronger culture of integrity in insurance organizations.
CEU Live Webinar - Closing the Gap: Parametric Insurance for a Volatile World
9:00 AM - 10:00 AM
Parametric coverage pays when the index says so, not after months of adjusting. Explore the mechanics, the pitfalls, and the real programs reshaping catastrophe and specialty coverage.
CEU Live Webinar - Who’s Covered? Demystifying Additional Insured Endorsements
11:00 AM - 12:00 PM
When does adding an additional insured make strategic sense, and when does it create more risk than reward? Demystify these endorsements, from compliance requirements to contractual landmines. Walk away ready to protect your clients and avoid costly misste
CEU Live Webinar - Floods, Faults & Firestorms: Wildfire, Earthquake and Flood Risk in the US
9:00 AM - 10:00 AM
Wildfires, earthquakes, and floods aren’t just regional concerns. Discover how these threats are growing nationwide—and what insurance professionals need to know to stay ahead.
CEU Live Webinar - Remote Work Realities: Evolving Insurance Needs for a Distributed Workforce
12:00 PM - 1:00 PM
Discover how insurance coverages like workers comp, cyber, liability, and EPLI are adapting to remote work. Understand emerging risks, compliance challenges, and best practices.
CEU Live Webinar - Gig Drivers, Real Claims: Understanding Insurance in the Rideshare and Delivery Era
9:00 AM - 10:00 AM
The gig economy brings flexibility and disruption—with plenty of insurance questions. Gain clarity on how to cover drivers and deliveries in a world of shifting risks.
CEU Live Webinar - Autonomous Vehicles: Innovation, Liability and the Road Ahead
11:00 AM - 12:00 PM
Autonomous vehicles are redefining insurance. Explore shifting liability, evolving claims, and the unpredictable challenges when humans and machines share the road.
CEU Live Webinar - Risk, Recovery, and the Right Policy: Commercial Insurance Essentials
9:00 AM - 10:00 AM
Examine how commercial insurance policies are built, why structure matters, and how the right endorsements can shape better protection and smoother claims outcomes.
CEU Live Webinar - From Risk to Resilience: Exploring FAIR Plans and Emerging Insurance Alternatives
11:00 AM - 12:00 PM
As insurers retreat from high-risk zones, FAIR Plans are under pressure. Discover what’s driving the shift and explore the creative solutions emerging to fill the gap.
E&O-Customers First & How to Avoid Claims in Insurance - December 9, 2025
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
CEU Live Webinar - Legal System Abuse: A Growing Threat to Claims and Coverage
9:00 AM - 10:00 AM
As insurers retreat from high-risk zones, FAIR Plans are under pressure. Discover what’s driving the shift and explore the creative solutions emerging to fill the gap.
CEU Live Webinar - The Power of ERM: Strengthening Strategy Through Risk Thinking
11:00 AM - 12:00 PM
ERM helps you move beyond policies into strategy. Discover how to strengthen your practice and guide clients by thinking bigger—and smarter—about risk.
CEU Live Webinar - AI Fraud in Focus: Detecting and Defending Against Digital Deception in Insurance
9:00 AM - 10:00 AM
Fraud is getting smarter. Learn how AI-powered scams are changing the game and what tools, strategies, and insights can keep you one step ahead.
CEU Live Webinar - Coverage Collision: Avoiding Gaps Between Crime and Cyber Policies
9:00 AM - 11:00 AM
Fraud is evolving faster than policies. Learn how crime and cyber coverages collide, where exclusions create risk, and what tomorrow’s threats mean for today’s protections.
CEU Live Webinar - Retention by Design: Customer-Centric Insurance in the Digital Era
12:00 PM - 1:00 PM
Blend high-tech efficiency with human empathy to boost client satisfaction, reduce burnout, and strengthen your brand through smarter, balanced insurance customer service strategies.
CEU Live Webinar - From Hackers to Havoc: The Evolution of Cyber Risk
9:00 AM - 10:00 AM
Cybercrime has evolved from amateur pranks to complex, AI-driven attacks. Discover the tools, strategies, and policies essential for staying protected.
CEU Live Webinar - The Privacy Paradox: Power and Peril of Client Data
9:00 AM - 10:00 AM
Unlock the power of client data while avoiding costly missteps. Discover smart strategies to protect privacy, reduce risk, and keep client confidence strong.
CEU Live Webinar - Algorithms and Accountability: Ethics in the Age of AI
10:00 AM - 1:00 PM
Discover how AI shapes ethics in insurance, from bias and consent to surveillance and transparency. Learn strategies to balance innovation with accountability in a rapidly evolving landscape.
E&O-Customers First & How to Avoid Claims in Insurance - January 13, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - February 10, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - Mountain West (Morning)
9:00 AM - 12:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - Mountain West (Afternoon)
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - March 10, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - April 14, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - May 12, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - June 9, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...